Helion (“we,” “our,” or “us”) is a mobile game published by Jinx Design & Development. This Privacy Policy explains what information the Helion mobile application and its supporting servers (collectively, the “Service”) collect, how we use it, and who we share it with. By creating an account or using the Service, you agree to this Policy and our Terms & Conditions.
Who we are
Helion is a free-to-play, single- and multiplayer strategy game for Android. The data controller responsible for your information is Jinx Design & Development, contactable at support@jinxdesigns.co.za.
Information we collect
- Account information — a display name / username. If you create a username-and-password account to secure your progress, we store your chosen username and a securely hashed password (mapped to an internal login identifier). If you sign in with Google, we also receive the email address and Google account identifier associated with your Google Sign-In.
- Gameplay data — your in-game progress, bases, resources, army, alliance membership, chat messages, purchases of in-game items, and similar data needed to run the game.
- Device & technical data — device model, operating system version, language, IP address, crash diagnostics, and a mobile advertising identifier (Advertising ID).
- Purchase records — a record that a purchase occurred and which item was bought. Payment card details are handled entirely by Google Play and are never received or stored by us (see “Payments”).
Information visible to other players
Helion is a multiplayer game. Your display name and aspects of your progress (such as your power, alliance membership and leaderboard rank) are visible to other players — for example in leaderboards, alliance rosters, and chat. Please avoid including personal information in your display name or chat messages.
How we use your information
- To operate the game — save progress, run multiplayer features, alliances, chat and combat.
- To process and deliver in-app purchases via Google Play.
- To show advertisements (rewarded video ads) and limit how often they appear.
- To understand how the game is used and to fix crashes and bugs.
- To moderate chat and enforce our Terms (e.g. profanity filtering, blocking and reporting).
- To send service-related notifications (e.g. account or gameplay alerts) via push notifications you can disable in your device settings.
We do not send marketing newsletters, and we do not build advertising audiences on social networks from your email address.
Third-party services we use
We rely on the following third parties to provide the Service. Each processes data under its own privacy policy:
- Google AdMob — serves rewarded video ads and uses your Advertising ID and ad-interaction data to deliver and measure ads. See how Google uses data.
- Google Firebase (Analytics, Crashlytics, Cloud Messaging) — usage analytics, crash reporting and push notifications.
- Google Sign-In (Google OAuth) — optional account login.
- Google Play Billing — processes all in-app purchases and refunds.
We share data with these providers only as needed for the functions above. We may also disclose information where required by law, to protect our rights or users’ safety, or in connection with a merger or sale of the business (in which case the successor remains bound by this Policy). We do not sell your personal information.
Payments
All purchases of in-game items are processed by Google Play Billing. We do not collect, see or store your payment card or banking details. Refunds are handled through Google Play (see our Return & Refund Policy).
Advertising and your choices
Helion shows rewarded ads through Google AdMob. These may be personalised based on your Advertising ID. You can reset or delete your Advertising ID, or opt out of ad personalisation, at any time in your device settings (Settings → Google → Ads on Android). If we offer the game in the European Economic Area, the United Kingdom or Switzerland, we will request your consent for personalised ads before showing them.
Children’s privacy
Helion is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will delete it.
How long we keep your information
We keep your account and gameplay data for as long as your account exists. If you delete your account, we delete or de-identify the associated personal data within a reasonable period, except where we must retain limited records to comply with legal, tax or fraud-prevention obligations.
Your rights
Depending on where you live (including under the EU/UK GDPR and the California Consumer Privacy Act), you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. You can exercise these rights — including deleting your account and data — from within the game’s settings or by contacting support@jinxdesigns.co.za. We will not discriminate against you for exercising these rights, and we do not sell personal information.
International transfers
We are based in South Africa, and our service providers (such as Google) operate globally. Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards for these transfers.
Security
We use reasonable technical and organisational measures, including encrypted connections, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Tracking technologies
Because Helion is a mobile app, we use device storage and identifiers rather than browser cookies for most functions, but third-party SDKs (such as AdMob and Firebase) may use cookies or similar technologies. See our Cookie Policy for details. We use:
- Local storage — to save your settings and keep you signed in on your device.
- Session tokens — to keep you authenticated with our game servers.
- Advertising & analytics identifiers — used by AdMob and Firebase as described above.
Changes to this policy
We may update this Privacy Policy to reflect changes to the Service or the law. We will post the updated version here and, where appropriate, notify you in-game. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
Contact us
Questions about this Policy? Email support@jinxdesigns.co.za.